Help Center

Find answers to your questions and learn how to get the most out of our platform.

Contact Support

Quick Help Topics

Browse our most popular help categories or use the search bar to find specific answers.

500+
Help Articles
24/7
Support Availability
92%
Issue Resolution Rate
3min
Average Response Time

Frequently Asked Questions

Quick answers to our most common questions. Click on a question to see the answer.

How do I create an account?

Creating an account is simple. Click on the "Sign Up" button at the top right corner of the homepage. You can register using your email address, or sign up with your Google, Facebook, or LinkedIn account for faster registration. Follow the prompts to complete your profile information.

How do I reset my password?

If you've forgotten your password, click on the "Login" button, then select "Forgot Password" below the login form. Enter the email address associated with your account, and we'll send you a password reset link. Follow the instructions in the email to create a new password.

How do I post a job as an employer?

To post a job, first ensure you're registered with an employer account. Once logged in, click on the "Post a Job" button in your dashboard. Fill out the job details form, including job title, description, requirements, location, and salary information. Review your listing before publishing. You can edit your job posting at any time from your employer dashboard.

How do I set up job alerts?

To set up job alerts, perform a search with your desired criteria (keywords, location, etc.). At the top of the search results page, click the "Create Alert" button. You can customize how often you receive alerts (daily, weekly) and have them delivered directly to your email. You can manage all your alerts from your account settings.

What subscription plans are available?

We offer several subscription tiers for both job seekers and employers. Job seekers can access basic features for free, with Premium and Pro tiers available for enhanced features. Employers can choose from Basic, Standard, and Enterprise plans based on hiring needs. Visit our Pricing page for detailed information on features and costs for each plan.

How do I cancel my subscription?

To cancel your subscription, go to your Account Settings and select the "Billing & Subscription" tab. Click on "Manage Subscription" and select "Cancel Subscription." Follow the prompts to complete the cancellation process. Please note that some subscriptions may have a notice period before cancellation takes effect. For assistance, contact our support team.

Helpful Guides

Step-by-step tutorials and comprehensive guides to help you navigate our platform with ease.

Resume Building Guide

Learn how to create a standout resume that gets noticed by employers. Our guide covers formatting tips, content strategies, and optimization techniques for our platform's resume builder.

Read More

Advanced Search Techniques

Master the art of job searching with our advanced search tutorial. Learn how to use filters, keywords, and location settings to find the perfect job opportunities quickly.

Read More

Networking Strategies

Discover how to build meaningful professional connections through our platform. This guide covers connection requests, messaging best practices, and engagement strategies.

Read More

Company Page Optimization

For employers: Learn how to create an attractive and effective company profile that showcases your employer brand and attracts top talent to your organization.

Read More

Analytics & Reporting

Understand how to use our analytics tools to track your job search progress or measure your recruitment campaign performance with detailed metrics and insights.

Read More

Privacy & Security

Protect your personal information with our comprehensive guide to privacy settings, account security best practices, and data management options.

Read More

Video Tutorials

Visual learners can benefit from our collection of video guides covering all aspects of our platform.

Getting Started Tutorial

A comprehensive overview of our platform's key features and how to navigate the user interface.

Watch Video

Profile Optimization

Learn how to create a standout profile that increases your visibility to potential employers or connections.

Watch Video

Job Application Process

A step-by-step walkthrough of how to search for and apply to jobs effectively through our platform.

Watch Video

Contact Support

Can't find what you're looking for? Our support team is ready to help you with any questions or issues.

Email Support

Get a response within 24 hours

support@example.com

Send Email

Live Chat

Available Monday-Friday

9:00 AM - 8:00 PM EST

Start Chat

Additional Resources

Explore these additional resources to help you succeed on our platform.

User Manual

Comprehensive documentation covering all features and functionalities of our platform.

Download PDF

Career Resources

Articles, templates, and tools to help you advance your career and job search.

Browse Resources

Tips & Best Practices

Expert advice and strategies for getting the most out of our platform.

Read Articles